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Find a Location

Meadow Ridge Plumbing & Gas has 1 locations, listed below.

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    Business ProfileforMeadow Ridge Plumbing & Gas

    Heating and Air Conditioning

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    22001 124 Ave, Maple Ridge, BC V2X 4J1
    BBB File Opened:
    8/12/2008
    Years in Business:
    17
    Business Started:
    1/6/2007
    Business Incorporated:
    23/1/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Richard Lock, President/Director
    • Amy Lock, Secretary
    Contact Information

    Principal

    • Richard Lock, President/Director

    Customer Contact

    • Richard Lock, President/Director
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    19/04/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Hired Meadowridge plumbing for extensive plumbing work to be done, and agreed on a total price. Work was to be divided in stages and paid when respective stage was completed. The owner became inexplicably irate when the third stage wasn't paid for due to his mistakes and sloppiness which resulted in incomplete work. He was argumentative, and refused to accept any responsibility whatsoever (also lied about cleaning up the messes they made because I did the cleanup). When he arrived to finish the incomplete stage, he still forgot to fix 2 of the piping errors, drain vents, tub/shower drains. He made errors on basboard heating locations after I clearly marked where I wanted them so my flooring has holes to patch up. He said he wanted to finish everything in 1 day which was his request to avoid coming back to finish the 3rd stage right away. I made the mistake of trusting his word and paid for the incomplete work. Now he wants to charge an extra $4000 on top of what we agreed; $2500 of which is for the stage I already paid him for. Additionally, he wanted to rush to install the wrong valve until I persisted in him calling the vendor (his coworker also cautioned him about it being the wrong part). He also allegedly performed a pressure test on the water pipes that should have taken much longer. I had to hire another plumber to perform the proper test and inspect his work. Very dissatisfied with this company's communication, ethics, professionalism, and *****.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Willem S

    5 stars

    21/12/2021

    We have used Ridge Meadows plumbing on (2) occasions once in 2018 (home re-plumbed to replace Poly-B). Again in December 2021 to replace plumbing fixtures in my ** year old fathers house. Highly recommend this company for timely / efficient /professional service & great value for services rendered. Many thanks to Richard & his friendly Crew!

    Meadow Ridge Plumbing & Gas Response

    06/01/2022

    Hi *****  Thanks for the great review. It’s always a pleasure working for such great customers. I wish you and your family a happy New Year. Richard L*** Owner

    Local BBB

    BBB serving Mainland British Columbia

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