Business ProfileforGlacier Pipe Cleaning & Jetting

I’d just moved in with many projects to do and met Mark after calling Glacier Pipe to check my perimeter drains as the crawlspace had been full of water. I did resolve that immediate issue with ******* ********* another company who cleaned everything out and put in a sump pump but wanted to resolve the perimeter drain issue. He gave me a reasonable quote to come and just dig to the “T” that another company had marked above ground to where drainage would go out to the property. (Prior to my ownership) **** *** ***** ****** ** **** ***** *** ****** ****** ** **** ****** ** ****** *** ******* *** ****** ** ***** *** ***** *** ****** *** ***** ******* ***** **** **** ******* ** *** ** ** **** ********** I told him I didn't see the point as they were not being used. Long story short and much time being wasted doing nothing and charging $100 per hour for it, he told me I’d have to have my porch dismantled and all the cement around my house dug up to fix the problem. He also had his friend come along who was basically doing nothing and I was being charged an additional $85 per hour *** *** **** ** *** ***** ****** ****. He walked around my property to see my pond for a leisure walk and went in my crawlspace for no reason and then charged me for it. I found much more cost effective and useful ways to solve my problem than anything he had to say.

I attended the property and did a perimeter drain scope, we dug down to the marked area where the pipe leaving the building, we scoped it and found it was full of rocks to the right of her porch. I told her we would have to dig down to it to clear out the rocks from the perimeter drain which was lying under a garden bed. She decided not to do that, she asked me to find the discharge for the perimeter drain to the pond which was extra work. We did an exploratory hole and was not able to find the end of the perimeter drain discharge. I told her to dig down to the one spot it was estimated to about 4 hours, she added more work while we were on site and she asked us to cover the lawn with plywood to minimize any damage to the lawn with the secondary hole that she asked us to do. We scoped the perimeter drains around the whole house and scoped the out flow drains also. We charge on these jobs cost plus basis. We also facilitated a new electrical panel with Aiki Electric in the house. We did what she asked and did the work on a cost plus basis as per the contract she signed. There was no complaint about the cost plus work in the house to facilitate the work in the house for the electrical panel.