ComplaintsforCrysalis Consulting & Design
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/08/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
I hired Boga S******* from ********** to help me with building permits in Seattle and mailed half payment of $1250 in July. He scheduled a visit to Seattle to look at the project for 15 July about ****. He emailed me about noon and said customs wouldn't let him enter the us and waited three hours at the border. I have not heard from him since.His business license under ***************** is ******** and is active.I have given up on him and want to file the complaint ** **** ****** **** *** ****.Business response
08/08/2023
Crysalis Consulting & Design will never and had never scammed any customers over 16 years of excellent service.
The work promised to be provided to *************************** can be provided in the capacity of agreement or funds will be returned upon request.
Crysalis Consulting & Design communications was clear and transparent.
Mr, ****** had never communicated back to Crysalis upon receiving my messages and assumed my actions as scams.
Actions are taken in order to clarity the situation.
Thanks!
Customer response
08/08/2023
Complaint: ********
I am rejecting this response because: This company cannot do business in Seattle without a license to do business in Seattle at least. * ** *** ******* **** ******** *** *********** ** ** ******** ** ******** * **** ** *** ******* ** ****** ***** ***** ** *** ******* ****** ******* ** ** ****** ***** ******
Sincerely,
***********************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
New Westminster, BC V3M 1L6
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Want a quote from this business?
Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.