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Find a Location

Extreme Air Park 4 Ltd. has 1 locations, listed below.

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    Business ProfileforExtreme Air Park 4 Ltd.

    Trampolines

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    109 Bldg E Braid St, New Westminster, BC V3L 3R9
    BBB File Opened:
    28/1/2019

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    13/06/2024

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I, as a treat to my girlfriend and her kids, went to take them out to this location for fun and to burn off energy. On the way there I had double checked their website to see the rates.On arrival however, they have printed out different pricing than what is on their website, which I pointed out to two different staff members helping me. I commented to the first employee helping me who said "Well these are the prices now", not bothering to double check or inform anyone about the discrepancy, while the other staff commented "it's how the owner does things".I feel there is a bait and switch going on here, where if you inform young, hyperactive kids where they are going and getting excited, and the posted price is not the same as what they have advertised on their site, that you will pay so that you don't disappoint the kids. The advertised price is roughly $5 lower than what was paid for for the 1.5 hour jump.Please note attached screenshot is current as of writing (date stamp lower right) and this is the official website of the company.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB serving Mainland British Columbia

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