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Find a Location

Budget Heating & Plumbing Services has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBudget Heating & Plumbing Services

    Gas Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 21/11/2014

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    432 2030 Marine Dr, North Vancouver, BC V7P 1V7
    BBB File Opened:
    18/12/2012
    Years in Business:
    11
    Business Started:
    1/11/2012
    Accredited Since:
    21/11/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • 1051750 BC Ltd.
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 AM
    T:
    9:00 AM - 5:00 AM
    W:
    9:00 AM - 5:00 AM
    Th:
    9:00 AM - 5:00 AM
    F:
    9:00 AM - 5:00 AM
    Sa:
    10:00 AM - 2:00 PM
    Su:
    Closed
    Business Management
    • Jamie Cunningham, Director
    Contact Information

    Principal

    • Jamie Cunningham, Director

    Customer Contact

    • Jamie Cunningham, Director
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/03/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    got a quote from company may 2023 for repair/refurbish as well as replacement. Feb 29 requested the repair/refurbish option. 2 technicians arrived and before confirming the boiler was unrepairable, they proceeded to replace multiple parts on the heating system. I received a phone call from the secretary stating ****** needs to be replaced. i was left without heat in sub zero temperatures for 5 days. i found another company to replace boiler and when Budget found out they sent me an invoice for $4000. 2 days later they reinvoiced me and took $500 off initial invoice and bad mouthed the company that did my boiler replacement. Budget came to my house in bad faith to make money off of me for a repair that they knew full well was un repairable. I had multiple companies estimate the boiler replacement and knew within 1 minute that the boiler needed replacement. The secretary at Budget has lied to me regarding the time spent by their technicians, stated most of day at my home when in fact it was 3hr 25 min from van arrival to departure. they will not provide a detailed invoice with part cost or labour cost which i have asked for and have been denied. There are multiple emails where Budget makes untrue claims, which i can provide. Bottom line, Budget performed unnecessary work in order to make money, they had no authorization to perform the work unless the boiler was repairable. i am willing to pay for 3 zone valves which were installed by Budget and i saved their pumps which they unnecessarily installed on the plumbing to my unrepairable boiler. They can have those back as well. I feel that i am being fair especially given the circumstances of being lied to and taken advantage of. Please help with this
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gregory R

    1 star

    09/04/2024

    I used this company for service a few times. The last time I was not happy with what they did as it seemed they were wanting me to repair things they had the previous service. The company I now use said the work was not required. I have been called by budget several times and each time I have requested they take me off their list and stop calling. I have even politely stayed on the line while the person has confirmed they have removed my number. I am still receiving calls to the point I am passing this on to the BBB and recommend no one do business with them.

    Budget Heating & Plumbing Services Response

    10/04/2024

    Hi *******, I am from head office and have brought this matter up to the call center team. This is unacceptable and I will make sure it is removed immediately. I am so sorry about this as I have never been informed to remove you. Again please accept my sincere apologies and will have you removed.

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