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ComplaintsforNorth Shore Exotics
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Complaint Details
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Initial Complaint
10/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I purchased a package for North Shore Exotics called "*** ******* * ***** ****** * **** ********* * **** ******** *******" the price was $624.99 and the event was set for spring of 2020. I have the receipt from purchasing through their website as well as email communication where I was asking questions from one of their employees prior to purchasing. When we entered the global pandemic in 2020 I assumed that the races would be put on hold until a later date or refunds would be issued. Unfortunately, there was no further communication from the business. I have attempted emailing them and contacting them through ******** but have not received any reply. North Shore Exotics is either an extremely unethical business or it is a ****. I was unable to issue a complaint until now due to ******** ****** ** ** ****** but am now wanting my full refund as no event took place. North Shore Exotics is a ****Initial Complaint
26/11/2021
- Complaint Type:
- Billing Issues
- Status:
- BBB unable to locate business
A gift certificate was purchased for $314 in 2018 which could be used at any time. When COVID hit it was not advised to use for a period of time. I have been calling and leaving messages to their business for the last 7 months and have not heard anything from them. ** ****** ** **** ** *** **** ********** At this point we would like our money refunded but have no way of contacting them other than the messages I have left.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.