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          Pacific Chevrolet Buick GMC Ltd. has 1 locations, listed below.

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            Business ProfilePacific Chevrolet Buick GMC Ltd.

            New Car Dealers

            Contact Information

            3800 Johnston Rd

            Port Alberni, BC V9Y 5N7

            Visit Website
            (250) 723-3541

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Dennis Jonsson Motor Products is an authorized Optimum GM Dealer and an authorized General Motors dealer located on the west coast.

            Business Details

            Location of This Business
            3800 Johnston Rd, Port Alberni, BC V9Y 5N7
            BBB File Opened:
            20/7/2005
            Years in Business:
            38
            Business Started:
            1/1/1986
            Licensing Information:
            • This company is in an industry that may require professional licensing or registration. The Better Business Bureau encourages you to check with the appropriate agency to be certain that any requirements are currently being met. This company's Motor Vehicle License number is 8100.
            Business Management
            • Will Pulford, Dealer Principal
            • Mike Cole, General Manager
            Contact Information

            Principal

            • Will Pulford, Dealer Principal

            Customer Contact

            • Will Pulford, Dealer Principal
            Additional Contact Information

            Fax Numbers

            • (250) 723-1788
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            25/07/2023

            Complaint Type:
            Order Issues
            Status:
            Resolved
            We ordered a new Chevy Bolt EV in '2022. At the time we confirmed with the sales associate that should charger rebates not be available by the time we picked up the car, they would cover the current charger rebates and incentives. Unfortunately the $600 charger rebate from BC Hydro is no longer available and I contacted the dealership July 4th to have them cover that amount. They did not get back to me until July 21 when they told me that the sales person 'didnt mean BC Hydro' and only meant the Chevy charger rebate. I spoke to ***** General Manager Pacific Chev., at 2:40pm over the phone. He told me that there is nothing he can do, and wont assist or cover the $600 in any way. This was not what was discussed and I'd like the dealer/sales person/chevy to cover the $600 that we now cant get despite doing everything that we could to get the car, and charger as soon as we could.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Barry M

            10/06/2024

            Absolutely disrespectful General Manager ***** ****** Days after purchasing my 2017 Chev Silverado issues were not addressed with their so-called safety inspection. Within he first week I lost all my brake fluid because someone forgot to re-tighten the bleeder screw. About a week later I lost my air conditioning, and the 7-year-old battery was dead. I was told ignorantly that because I had not taken extended warranty, not our problem. Furthermore, within 1000 km of owning the truck I had to stop and buy 0 20 synthetic oil at a costly price because my low engine oil light came on; along with it, my washer fluid bottle was down two litres. Never trust this dealership especially their mechanics and the GM.

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