![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforSelect Shield Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/02/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We signed a contract with a cleaning company. They told us that it would take approximately three months to find us the contract we wanted, and if it didnt work out, they would give us our money back. They presented us contracts, but none of them ever met our needs nor what they said they would give us. We would call them and they would be non-responsive and text them and they wouldnt answer unless we called from a different phone number. They were acting really suspicious and unprofessional. After about a year of waiting for them, O asked for my money back. They hesitant and pleaded with me that I should wait for them and that they might have contracts next year. After they were non-responsive to my texts or phone calls and if they did respond to my text, it would be to tell me that theyll give the money to me next week. It has been about two months since I asked for my money back but I still havent received it nor heard from them. Therefore I would love for you guys to take over and help in the situation. The date of the transaction was maybe last year January and we paid $4000 as a down payment.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.