Business ProfileforFour Seasons Sunrooms - Tiem Builders Ltd.

Contract for the building of a four seasons sunroom signed in January 2022. Work has yet to be completed and unreasonable delays and a lack of communication about finishing of work continue to be an issue. A recent de-pressurization test of our home showed significant air leakage from the sunroom, leading to the consultant stating that there was improper sealing around certain portions of the room. He stated it was the one of the most significant leakages he has seen. A few weeks back, I had indicated to Four Seasons that I was concerned about improper installation, leading to leakage (and icing up of window frames) and was told the extreme cold was responsible for this. I was never contacted back when I said I would like to discuss this. Four Seasons management did come out in August of 2023 to look at the deficiencies needed for us to finish up. Again, many deficiencies were discussed and none were remedied, with no confirmed scheduled. I stated that with some of the materials they had on back order for them to come out in September and do it all at once. I did not hear back from them until December.The envelope of our house has been damaged with the improper installation of the windows in the sunroom. This has resulted in significant increases cost for heating (beyond what one would expect with a sunroom), water damage, and potential ongoing issues, like the potential for mould. Despite numerous texts and phone calls, I rarely get a call back or the issues addressed. We have paid $150 000 for this addition and there has been a significant failure by Four Seasons to deliver what they sold us as a product. Looking for a sincere effort to remedy the existing issues as per contract, for Four Seasons to be transparent and forthright in providing reasonable solutions, rather then making excuses for why they have not completed the project or why the work they have provided is sub-standard.