Business ProfileforCitywide Sundecks and Railings

Citywide Sundecks and Railings was contracted to build a replacement deck on my house in ***************. Services were arranged on August 20, 2024. The quote included preparing the drawings, completing the construction and managing and ensuring the completion of the city inspections. The work was approved and proceeded through the fall and was completed in December. So far we have paid $71,000 for the deck, excavation and required concrete work. The final stage was for Citywide to arrange the final inspection. The last email I received from *******************, the manager of the company, was on December 12, stating that he would arrange the final inspection. The final inspection was not done. I have followed up with Citywide several times by phone, text and email, and they have not responded at all.In February I contacted the City of *************** to complete the final inspection myself. They informed me several documents required in the inspection process were not provided by Citywide, including the Forms inspection, the Non-Encroachment report, the Retaining Walls, Framing inspection and Final inspection. In February I contacted the Engineer of ****** ******************** who informed me that Citywide has not paid their bills so they would not release our engineering reports.To get a building permit the City of *************** takes a deposit, in this case over $5000 dollars, paid by me, the homeowner. The city holds onto that money until the final inspection is complete. This means Citywides actions are costing me personally more than $5000.00, and I have an uninspected deck. Citywide is preventing me from closing out the building permit, preventing me from getting my City deposit back ($5,000) and will ultimately lead to the property being devalued.After reading the other entries on this website, similar concerns seem to have occurred before. I am asking for Citywide to honour the work they have done already and complete the inspection process.