Business ProfileforClean Break Home Services

On July 16th, 2021, I paid Piero C******* of Clean Break / Westrade Projects $1318.00 to process a permit on my behalf with the City of Richmond. On September 26, 2021, I gave him a deposit for $7429.46 in the form of a cheque to secure a spot for my renovation project. On January 30th, 2022, we scheduled the renovation to begin on July 12, 2022. Piero informed me that he would initiate the permit process on January 31st, 2022; however, by the time July 4th came around, we still didn't have a permit to start the renovations. I expressed my worry and concern, but Piero assured me that we would be getting the permit soon so I proceeded to hire movers to move my furniture and belongings out of the house. I left for holidays on July 12th and returned back home on the July 25th still without a permit; therefore, no work had begun. I didn't have any of my belongings on my main floor- nowhere to sit, nowhere to cook, nowhere to eat, which has caused a great deal of stress and inconvenience for my family, especially with two children. I took it upon myself to contact the City - only to find out that they did not receive the complete permit application package from Piero until July 13th. Our relationship at this point was tainted and I had loss trust and confidence in him; therefore, I felt it was best to stop the project. I was willing to compensate him fairly for his time, but when we met, he presented me with a $4600.00 invoice which I rejected. After discussing the matter with his partner, he emailed me back with an invoice a few days later with a 10% discounted rate of $4181.63. I am attaching the invoice he sent me. In it, he is billing me for 20 hours of work that he says he did but he doesn't give exact details of the work done. Moreover, he is charging me $1400 for a complete design package that is incomplete and is missing key information for the construction plan. I have requested him to provide me with a detailed invoiced outlining the charges.