Customer ReviewsforSuper 8 by Wyndham

This motel business seems intent on discouraging people from using it. There was no one at the front desk when we arrived and we had to wait five minutes on their phone before someone appeared. The man then claimed to have no record of our reservation. It was only when we provided a confirmation number and the exact date/time we made the reservation that he then showed us a printout of all his reservations for that night. He showed us everyone's personal information, with ours right in the middle. Only then did he check us in. The woman behind us in line said he claimed not to have been able to find her reservation, either. I wonder how many others have walked out after similar exchanges...leaving their personal information behind and a room that has a legitimate name attached to it that is now available to be rented out for cash. There is a large "No Vacancy" sign on the front door, discouraging people from coming in to enquire about rooms.We only stayed the night because we had no where else to go and the town was booked solid for the long weekend.The experience is a classic bait and switch. The website shows clean rooms, offers breakfast, and claims to be accessible for disabled guests. The rooms are filthy with broken appliances and one ripped/stained towel. There was no breakfast and the worker swore at us when we asked why it was not provided. There is no elevator. The hotel is not accessible and disabled travellers should beware.The police were called to the hotel during our stay to help deal with another reservation dispute. The filthy conditions should be investigated as a public health issue. There was black mold in the bathroom.They do not provide receipts.

It deplorable that a premise's like this super 8 in Salmon Arm BC can get away whit such deplorable condition.It is easier for me to enumerate the condition and leave aside the attitude of the only employee in this place .1. Pungent body Odor at Entrance.2. Large Blood stain all over the hallway 3.Cigarette burn on bedding 4. Former occupant belongings left in room 5. Room in a complete mess never clean.6. Unable to get service from manager 7. Bath towels dirty 8 Empty beer can left in closet 9.Key Card fail to function reason given i quote ( the system is f*** up lol) 10.No ice, no ice bucket available, 11. never received a receipt at front desk i quote ( system is Fuck't up loll) 12. Bugs And flies everywhere Only 1 staff present at all time 48 hrs. same clothes .... no offer was made to look at the room ...This was the only place available at the time of reservation in ********** BC .50 years school reunion is the reason for our visit , come to find out from locals this Super 8 is providing rooms for the Homeless, i have wrote several letter to Wyndham , not surprise they denied any responsibility , got a letter back from Super8 in Salmon Arm stating, to late for refund and , an inspection of the room was available at the time of check in , i did ask if the room was clean he replied YES and immediately after the transaction he vanish. The next morning in the lobby i phone the lobby ( its the only way to get him ) i ask for Iron And ironing board he said i quote ( NoNoNo we don't have that Loll ) I rented hundreds of room in my life time due to my occupation i don't understand y this is allowed by the BC Government . I urge any enterprise or group to do a complete inspection on this facility. This is a public safety issue . If not convince go look at ****** Reviews