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ComplaintsforPinkBike.com
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
can't login to my account because Pinkbike banned my account because I made inquiries about donating bicycle to cancer patient of mine *** * ******* ****** Now I can't even view my inbox let alone send any messages. Pinkbike should be ashamed of themself.Business response
08/11/2022
Hi ********
Thank you for your message. We have reinstated your account and you should be able to access your inbox to send your messages.
Please let us know if you have any trouble.
Kind regards,
Pinkbike Team
Customer response
09/11/2022
Complaint: ********
I am rejecting this response because: The account is still suspended , please see today's screenshots taken at 1:58PM EST on 11/9/2022.
Sincerely,
******* ********Business response
09/11/2022
Hi ********
We tried to fix your account yesterday but appears it was locked again.
We have fixed it again and it is showing on our end that you should be able to access it. Please try logging in again and let us know if you have any trouble.
Thanks.
Pinkbike Team
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.