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Find a Location

Opel Containers has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforOpel Containers

    Cargo Container

    Current Alerts For This Business

    Alert:

    On June 22, 2023, Opel Containers came to the attention of BBB. At that time a consumer reported on our BBB scam tracker. The consumer allegedly ordered a shipping container.  He sent half of the payment via e-transferred, "$1600 to Alvina Pui Shan Ho and to pay the rest on delivery". The consumer did not receive the shipping container.


    On June 22 and July 4, 2023 BBB contacted the company to obtain updated information including a contact person, their start date, a brief description of products or services they offer, and any current licensing they have in place.  In addition BBB also requested confirmation of their physical locations and mailing addresses, including their Head Office. BBB was unable to find any registrations for the business located in BC, Ontario or in NJ that are listed in their website. BBB also requested clarification on their refund policy if a customer purchases a shipping container through their company.

    Based on the information detailed above, BBB cannot state with confidence that we have a clear understanding of the business (model or practice).  BBB has not received a response to our request for information.


    Please check on the tips for Smart Shopping Online: https://www.bbb.org/article/tips/14040-bbb-tip-smart-shopping-online.




    Advertising Review:
    BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
     
    On June 22 and July 4, 2023, BBB asked the business to substantiate the business start date claims made on its website.  The business advertised "Since 1969, Our Team Has Succeeded In Understanding The Needs Of The Industry And Creating Reliable Containers To Serve All Industrial & Business Needs'',"25 Long Years of Manufacturing Containers With Quality At It's Best!" and 54 Years of Experience".  The ad failed to substantiate the discrepancy about their business start date when their website domain was only registered in April 2023. 

    BBB also contacted the business regarding its website claim, "Masters in Containers manufacturing and Distribution with 25 years of experience and 10+ awards!".  The ad failed to state the basis for this award.

     The business did not respond to BBB’s request for revisions and clarification in its advertising.

     

    Applicable section of the BBB Code of Advertising:

     

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Surrey, BC V3V 3X6
    BBB File Opened:
    22/6/2023
    Business Management
    • Manager
    Contact Information

    Customer Contact

    • Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    28/06/2023

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    1) Request an estimate for a shipping container 2) Communicated by email that I wanted to buy the container.3) Invoice was sent to me after I put a down payment for the container.4) They phoned and told me the contained was being sent out on May 26 2023. 5) Haven't seen the container yet and haven't had any communication.6) If nothing else I would like this fraud stopped. 7) Would be nice if they found them and they were charged.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rob B

    1 star

    18/10/2023

    Opel Containers required 50% downpayment before delivery. Had website and great prices. But upon further investigation had no credentials. Total scam. If it looks too good to be true...it is. Containers were brand-new with roll down doors and magically came up. with all the colours and configurations we requested.

    Local BBB

    BBB serving Mainland British Columbia

    BBB Reports On

    BBB reports on known marketplace practices.

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