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Find a Location

C&D Logistics Ltd has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforC&D Logistics Ltd

    Freight Forwarding
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.2/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 29/6/2018

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    C&D Logistics Ltd along with their subsidiary Global Pack N Ship Plus Inc, are a one stop logistics shop for big & small shipments

    Business Details

    Location of This Business
    101 2567 192 St, Surrey, BC V3Z 3X1
    BBB File Opened:
    19/12/2003
    Years in Business:
    20
    Business Started:
    9/11/2003
    Date of New Ownership:
    21/12/2022
    Business Incorporated:
    2/5/2005
    Accredited Since:
    29/6/2018
    Type of Entity:
    Corporation
    Alternate Business Name
    • Global Pack N Ship Plus Inc.
    • GPNS Logistics
    Business Management
    • Paul Palmarchetty, Vice President/Director
    • Matt Handley
    Contact Information

    Principal

    • Matt Handley

    Customer Contact

    • Matt Handley
    Additional Contact Information

    Fax Numbers

    • (604) 881-2224
      Other Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/08/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    For the amount of 3pcs/62kgs 21x15x13”, 23x16x16”, 23x21x14” Shipping cost was CAD $653.00 to Mexico City airport. I was never informed information at proper times during my time with the agent, and received little to no help throughout the company's services, including being sent air waybill information and customs documents two days AFTER the packages arrived to Mexico City. When questioned, agent specifically stated that they will send the necessary customs documents, and that I just have to take them to the customs office, which was not the required process at all, and I have been misinformed by the company, causing my packages to be held much longer than anticipated, which will cost me storage fees as the airport is currently holding the packages. I have done everything possible in my hands to receive the packages on time, and went around to all of the cargo depots on Tuesday August 3rd and 5th and nobody at the airport had any idea where to go, nor did anybody I was paying.
    Read More

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jim B

    1 star

    16/08/2023

    Stopped dealing with them. Their service started out great, good pricing too...But then i guess they got a tad too comfy and pricing went up and up. And then the service went right downhill from there. Last shipment we did with them ended up being an 11 days shipment in total and was only 13 hours away. Excuses about customs and stuff were given but we knew better thru our customs broker. They dont like to own up to their shortcomings at all. I would piggyback my shipent before giving the business to them ever again.

    Local BBB

    BBB serving Mainland British Columbia

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