Business ProfileforCorLiving

After paying a $79 delivery fee, a broken item was delivered to my home. I was told that I needed to return the item to the warehouse to have it exchanged. Since I don't own a car, I needed to do so by taking a taxi. I got to the warehouse and went back and forth to various doorbells a total of 5 times. By the time a warehouse employee answered, my taxi had been sitting waiting for me for 30 minutes. I asked the warehouse employee for his name so I could complain to his supervisor, but he refused to give it. I told him that I would be taking his picture so that I could ensure that when I spoke with his supervisor I was identifying the right employee. I explained that professional organizations provide a name in order to make complaints. He stated that employees at the warehouse give out fake names. I stated, "You mean that if your name is ****, you might tell me instead that it is ****?". He agreed. I asked if he would confirm this if I contacted the media. He stated that employees give out fake last names, not first ones. He gave me the working part and walked me to the taxi. The driver indicated that the current fare was $42. The warehouse employee said his supervisor would do something to help take care of the taxi fare.The following day, a supervisor named ***** called. She stated that employees are not required to give out their names, and that I had no right to take a photo of the employee. She then told me that the interaction between myself and the employee had been filmed, completely contradicting that a photo of the employee should not have been taken, given that I was filmed at the warehouse without permission.I told her that her employee had told me that she would help pay for the cab fare. She stated that "with all due repect", it's not her fault I don't own a car.I asked her for the contact info of the *** so I could make a complaint. She told me she would not give this information, and I would need to track it down myself.