ComplaintsforGVA Doors & Garage Doors Ltd.
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Complaint Details
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Initial Complaint
12/06/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
On June 6th, ***** came to fix a broken spring on our garage door, I asked the price before he did the job and he said it would be ****** per spring and ****** service fee, he recommended to replace both springs even though only one was broken since the other one will probably break in the near future, I said to him that his pricing is really expensive, since the estimation they quoted me on the phone initially was a lot less, he said he will give me a little price reduction ** *** ******** ***, if I give him ****** cash, otherwise it would be ****** plus tax. ** *** *** ******* ** * *** ***** ******** but I needed the door fixed as it is really heavy to manually lift it. Later, I ******* the average cost to replace springs on a door in Canada and ****** *** was the highest you should be paying. **** ********** **** * *** ** * ********** ********* *** **** ********* ** ** ** ************ *** ****** ** **** *** **** *** ******* *** ** ****** ** **** ** ** ******* ** ** ****** ****** *** ** *** ***********Business response
07/07/2023
This customer is a layer and we spoke with her a couple times a different personal from our company and she is making up things
We tried to contact her again to get to a conclusion but she is not unswerving to our calls at least 3 times
I am really ****** off from this customer and have nothing good to add
*********;
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.