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ComplaintsforOmni Gas Ltd.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
23/06/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I have just completed a new home at 10711 Roselea Crescent in Richmond BC. Customer moved in March 2023. Customer was complaining that the Air Conditioning was not working properly. Gary returned after 1 month and replaced exterior unit that did not fix the problem. Gary has since not returned any calls and ignored all communication. I have hired a 3rd party to evaluate the system and found out now that I have to replace all the ducting and entire system from scratch. I have to tear out all the drywall and expose all ducting as Gary's Omni Gas Ltd. joke of a company installed mis matching units and undersized ducting everywhere in the house and the only way to fix is to re do entire system which will cost over $30,000 and force owners to move out for 6 weeks while the entire system is replaced. I can guarantee that this is only 1 complete hack job and he is out there everyday destroying systems on a daily basis that homeowners will have to deal with all the problems in future when the systems will continue to have problems. ** ****** *** ** **** ** **** ******* ****** *** ***** ******* **** ****** ***** **** ** *********
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.