ComplaintsforToledo Credit
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Complaint Details
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Initial Complaint
19/06/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I know I owe money to them but I dont work as much as I used to and I send them emails about that and theyre threatening me and harassing me all the time that they dont receive anything from me like mails and phone calls. One guy from their company **** even send me an email telling me that hes busy and he has no time to read my emails. Its not my fault that he cant read my emails. But he has time to send me emails that are harassing and threatening me. I know I owe them money and Im trying my best but they should stop harassing and threatening me and start working with me. Theres a resolution to work with us not harassing me all the timeBusiness response
20/06/2024
In the case of **** not having time to read ************************** email, he never said he didn't have time to read his email. **** told ********************* that the reason for the delay in reply was due to a high volume of calls and emails. ********************* is always saying that he cannot pay but he is not offering any solutions. We are just trying to discuss a repayment plan but we were never able to. He told us that he was going to send something as a good faith payment on June 14th which never happened. We are more than open to discuss a solution with him but "I cannot pay anything" is not one. We will not adjust the balance since Mr ********** was well aware of the payments and the fees when he signed his contract.Customer response
20/06/2024
Complaint: 21871410
I am rejecting this response because: Toledo credit took $124.68 from my bank account on June 15, 2024
Sincerely,
***************************Business response
28/06/2024
The payment was taken on June 14th and it was a regular payment that was scheduled and ********************* was aware of it. The amount we are asking to ********************* is for the payments of April 19th, May 3rd and May 31st that came back as Non sufficient funds. ********************* needs to honor his part of the contract.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.