Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          New Country Appliances Inc has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileNew Country Appliances Inc

            Major Appliance Services
            Multi Location Business

            Contact Information

            13533 78 Ave

            Surrey, BC V3W 0A8

            Visit Website
            (604) 593-6890

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Wholesalers and retailers of National Brand Home appliances, Home electronics, Mattresses and TV's

            Business Details

            This is a multi-location business.

            Find a Location

            New Country Appliances Inc has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              13533 78 Ave, Surrey, BC V3W 0A8
              BBB File Opened:
              20/10/2009
              Years in Business:
              18
              Business Started:
              1/6/2006
              Business Incorporated:
              23/4/1993
              Type of Entity:
              Corporation
              Business Management
              • Ruby Garg, Manager
              • Shiv Garg, Manager
              Contact Information

              Principal

              • Ruby Garg, Manager

              Customer Contact

              • Shiv Garg, Manager
              Additional Contact Information

              Fax Numbers

              • (604) 795-5561
                Primary Fax
              • (604) 593-1289
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/04/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              Bought a fridge from them and it stopped working after a few days and was told that its a new fridge with nicks and dent Tech came 4 times and was unable to fix so he advised us to contact the company and get them to replace the fridge The fridge was replaced with a used fridge and again the fridge is not working Called them several times but again no action frm the company
              Read More
              Read 2 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Naveen K.

              03/08/2023

              Bought ** fridge from New Country Appliances located ********************************************* on September 24, 2020 paid extended warranty to CornerStone, through New Country Appliances. My fridge stopped cooling, on wednesday July 26, 2023. My extended warranty is still valid but CornerStone is refusing to replace or fix it. My warranty is valid till September 24, 2023. We are really struggling at home in this very hot weather without a fridge. So much of our groceries went bad, so we ended up throwing it. It has been so many days without a fridge in this hot weather. I hope something will be done about it.

              Local BBB

              BBB serving Mainland British Columbia

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.