Business ProfileforPro Rooter Plumbing & Drainage (B.C.) Ltd.

I'd like to cancel the contract with the Pro Rooter Plumbing for the following reasons: 1. the contractor charged me a huge amount money, compared to other contractor's quotes: $21,000 vs. $8,400. 2. I'd like to finish the job (our rental house of **** *** ** was flooded on Nov 14, 2021. Ryan came on Nov 15, 2021 afternoon to fix the flood problem. I told him and then (S**** on the phone) to have a new drain tiles system replaced at the same time. They asked for $21,000 for the project and I accepted the offer ***** ******* Even though I'd like to get the job done as quickly as possible as I care for he tenants' safety and convenience as well as the house may shift or damage if open ditch around the house is there for a long period. However, they did not give me any work plan: when and what they would do and deadlines to finish the job even though I asked them a few times. They dug up some soil and put a pump at the back of the house at 11 pm on Nov 15, 2021. Then, they came and dug up some more soil at the back and and one side of the house: 1 or 2 hours a day for another 3 or 4 days and then stopped. However, other contractors said the job can be done within 3 or 4 days. I tried to communication with S**** to express my concerns and asked him to do something not to delay the project. He did not respond to my phone calls, text messages in timing manner. Rather, he delayed and sometimes even ignored them. Even it's very difficult to make an arrangement to see him in person until Dec 7, 2021. He said he asked the city hall about the drainage connection only 10 days later on Nov 23, 2021 but no response. However, he did not follow it up either. So, I got the info myself from the city. He said he had/has other emergency calls to deal with. He ***** ** **** **** ********* ***** *** **** ******** *** tried to postpone our project because he'd already got the deposit of $5,000. 3. I asked him for his business' valid GST registration # but he can't provide.