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Find a Location

Liberty Tax has 1 locations, listed below.

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    Business ProfileforLiberty Tax

    Taxes

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Surrey, BC V3T 2X6
    BBB File Opened:
    11/4/2024
    Business Management
    • Handler
    Contact Information

    Customer Contact

    • Handler

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/04/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    Complaint Details Unavailable

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    ESTHER W.

    1 star

    26/04/2024

    If I could give half a start I would. To start, they did not file necessary documents for a US Tax filing for a dual Canadian/American citizen residing in ****** in 2022. Second, when the mistake was caught by an accounting firm and we started investigating why it had not been done, they responded that the document wasn't necessary as it fell under the $20K threshold, when in fact the threshold is $10K, and was in 2022. This egregious oversight by ******* has the potential for a $10,000 fine!!!! This happened to a young person in the medical profession that is just starting into a career. It could happen to anyone. When people hire a tax service, especially one that claims to specialize in Canadian and US tax filing, they expect the people they are working with to know the requirements, limits, and correct filing procedures. They expect the service they are paying for to be performed. Correctly.

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