Business ProfileforCanadian Choice Windows and Doors

** ** * **** ***** **** **** **** ** ******* ****** Canadian Choice especially the one located in the Surrey location are led by several unprofessional, inappropriate and greedy liars. We recently chose them to upgrade our windows and they did not follow through with what we discussed. We told their sales agent exactly what we needed especially for our bathroom windows because it is facing directly to our neighbours windows and we needed it to be frosted and the direction of the opening to be sliding up and down due to privacy concerns and additionally, ventilation. We emphasized this to their sales agent and reminded him many times.Yet, after so many emails and phone calls to Canadian Choice, they did not try to resolve the problem and only kept making excuses and defending themselves rather than try to de-escalate and prioritize customer satisfaction.- They said we should have confirmed with our sales agent which we did many times.- they said we should have known from our invoice but nobody will easily understand their abbreviations and we reminded their sales agent many times about what we needed in our bathroom windows.- **** ****** ** ** **** * ************* ***** ***** ******* ** ** ***** * ****** ** *** ******** ** *** ****** ********** **** ***** ******* *** ***** The contract they wanted us to sign also would force us to renounce any FUTURE complaints we might have about their windows and service and installation. Canadian Choice located in ****** is the type of company that will take away your freedom of speech.- additionally, if you mention freedom of speech to them, they will threaten you by taking legal actions which they did to us.If you value your freedom of speech and expect an honest, professional company who prioritizes proper customer service and satisfaction then I highly DO NOT recommend this company especially the one located in ******. **** ******* ****** ** ******* *** ***** *****