Business ProfileforDazzle Carpet Cleaning Inc.

In November 2021, during a meeting to get a quote for service with Dazzle Carpets' operations manager, he became ********** and began questioning my knowledge about my personal health. Very odd. Then when he found out that I am a journalist, he began asking if I was recording him and if I was going to "****** *** ** *** *****." Regardless of his ********** behaviour, I proceeded to obtain a quote because Dazzle uses non-toxic products that were suitable for the health of people in our condo building. After providing a quote, I proceeded to launch a process to convince council as to why Dazzle was the right company for the job (ie. because of their products). After 6 full months, the council accepted Dazzle's quote. I emailed the operations manager, he responsed that he was "excited" to do the work, and we scheduled a date. Then a couple of weeks before the date, he abruptly canceled the job without a plausible explanation. He claimed he wasn't confident their products met our needs, but we had already confirmed the products met our needs. He also knew we were going to sign a waiver about the products. He had 6 months to pull out and give us time to find another company, but he waited until the job was scheduled. He wasted 6 months of our time and now we have to start from scratch. Very unprofessional. I have numerous emails that we exchanged over 6 months.