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Business ProfileforCactus Credit
Current Alerts For This Business
As of April 22, 2021 BBB files indicate that this business has a pattern of complaints concerning the following issues:
Sales Issue
- Delay on the action that has to be taken.
- A lack of explanation on the policy and the payment process.
Contract Issue
- Despite the cancellation request, money keeps being withdrawn or an unauthorized payment happens.
Customer Service Issue
- Nothing changes / Credit score goes down.
- Taking money without permission.
Customer Service Issue
- Inability to track progress.
- Not reporting properly to credit unions.
Additional business information
At-a-glance
Products & Services
Business Details
- Location of This Business
- 327 6647 Fraser St, Vancouver, BC V5X 3T6
- BBB File Opened:
- 15/1/2018
- Business Started:
- 8/12/2016
- Business Incorporated:
- 8/12/2016
- Type of Entity:
- Corporation
- Alternate Business Name
- Cactus Credit Inc
- Related Businesses
- Business Management
- David St. Germain, Director
- Federica Belotti, Vice President of Marketing
- Contact Information
Principal
- David St. Germain, Director
Customer Contact
- Federica Belotti, Vice President of Marketing
Customer Complaints
90 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
16/02/2024
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
Customer Reviews
190 Customer Reviews
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Most Recent Customer Review
Mambo D
11/01/2024
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