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Find a Location

Dayton Boots has 1 locations, listed below.

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    Business ProfileforDayton Boots

    Custom Shoes

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2250 E Hastings St, Vancouver, BC V5L 1V4
    BBB File Opened:
    26/10/2004
    Years in Business:
    24
    Business Started:
    1/1/2000
    Alternate Business Name
    • Dayton Boots Manufacturing Company Inc.
    Business Management
    • John Braden, Owner
    • Michelle Meijer, Director of Sales
    • Stephen Encarnacao, Owner
    • Hall Risk, Manager
    Contact Information

    Principal

    • Stephen Encarnacao, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    16/05/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Purchase date April 15/23 $363 paid I purchased a pair of new expensive dress boots. The pair I received were damaged from factory. The toe was deformed and Dayton boots confirmed so. Being dress boots they are designed to be cosmetically pleasing. Dayton replaced the boots with another pair that has a damaged and separating sole with terrible stitching like a hobo wears. I have had countless emails and conversation but have not received any form of restitution just a run around. These boots are factory seconds and they are selling them as new. I was at their store over two years ago shopping for boots. The pair in my possession are the same boots I was looking at on the seconds rack in their store. The exact same flaws and manufacturer date and I find this not to be a coincidence. I'm flabbergasted at the way I have been treated and sold goods that don't meet the quality that Dayton boots claims. They claim too take the utmost pride in their attention to detail and quality. I have better made boots that cost half the price.

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB serving Mainland British Columbia

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