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Find a Location

Vancouver South Animal Hospital has 1 locations, listed below.

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    Business ProfileforVancouver South Animal Hospital

    Emergency Vet

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7555 Cambie St, Vancouver, BC V6P 3H6
    BBB File Opened:
    17/7/1992
    Business Management
    • Owner/Manager, Manager
    Contact Information

    Principal

    • Owner/Manager, Manager

    Customer Contact

    • Owner/Manager, Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    26/11/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On Nov. 18, I had an appointment with Vancouver South Animal Hospital about my dog’s X ray and Urine test. The total cost is 732.04. First, we’ve set up an appointment with Dr. B***** on Nov. 9th, but they switched to another vet called David without letting me know, because the COVID, they are no longer allow pet owners to enter the hospital. First, Doctor D**** cut my dog’s left thigh when shaved his hair and didn’t tell me until we went back to home and noticed. Second, when I was waiting for my dog, they called me and told me that they could cut my dog’s nails while he was sedated. But I noticed that my dog's toes were bleeding. But again, when I picked up my dog, no one told me. In the evening, my dog was sluggish. Dr. D**** called me and explained that it was because of sedatives and told me the result of his X ray, the main problem of my dog is on the right knee. But when I was going to let my dog go potty, his scratched left leg could not touch the floor, and he was very resistant to stand up. So, on Nov. 19, I have spoken with their manager; she said the attended doctor can take look of the wound and gave me some antibiotic, and they will fix this wound without additional charge. Because of these two things, my dog became afraid to trim his nails, and have to put in a recovery cone for a long time. ***** ******* **** ****** **** ** ** ***** *********** *** * **** *************

    Customer Reviews

    0 Customer Reviews

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