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Find a Location

Northern Pacific Freight Group has 1 locations, listed below.

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    Business ProfileforNorthern Pacific Freight Group

    Freight Forwarding

    Current Alerts For This Business

    Alert:
    On February 15, 2023, BBB confirmed that Northern Pacific Freight Limited claims to be located at an address that is known to provide virtual office space.   BBB confirmed by the property manager that the address at 777 Dunsmuir St, 17 Floor claims to be located is a shared office space but the landlord does not have a direct lease with the company.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    777 Dunsmuir St 17 Floor, Vancouver, BC V6C 1X8
    BBB File Opened:
    8/2/2023
    Alternate Business Name
    • 1315040 B.C. Ltd.

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    28/03/2023

    On the 19th of Jan, Kymani O**** contacted me on the ****** website that he can ship my car from Brampton to Edmonton. He gave me his company website and toll free number and cell ********** He asked me to pay 50% of the shipping cost to secure the quote and the balance 50% when I drop off the car for shipping. I made both transfers to him on Feb 14 and Feb 25 respectively. . I checked the website of the company. We made all contacts through the the toll free number and emails. See attached our communication we exchanged during the period. He asked me to go drop the car at one of their partners warehouse facility where he will pick the car to ship. He gave me the contact of the warehouse ( ** ********* *********** ***) Contact name is ********* ****** ***** ****** **********. I called and arranged the drop off of the car on the 26 Feb, ********* made a copy of my vehicle and drivers license, to confirm I was the rightful owner of the car. One week after I arrived Edmonton, there was no update to my car shipment. I called him and he said there was a snow storm in Toronto and that affected the container from getting on the train. Two weeks later, still no updates or reply to my calls and emails. On the 3rd week, he sent me a tracking number, when I used the tracking number on their website, it shows that my car is in transit. I called ********* to confirm if my car has been picked up, but he said that my car was still in his warehouse and has now accumulated upto $1500 in storage . If I paid $1700 for the shipping of my car, it was obvious that Kymani was never going to pay $1500 to get out my car from storage. I begged ********** to give me my car and he said he pays rent for his storage business and I will have to pay to get my car back. I begged and begged and he finally accepted to take $1000 plus tax . I lost more than $3000 and car still not shipped I also believe he had access to my ***** account and deleted his emails using the tracking link.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB serving Mainland British Columbia

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