Business ProfileforRon Zalko Total Body Fitness & Yoga

In 2017 I started a gym membership with Ron Z**** fitness * **** * *** **** ********** ********** ** *** ***** After the one year term I cancelled the membership with the female working the front desk on October 1 2018 . She said the membership was cancelled and I was good to go. No confirmation number was provided. Fast forward to Sept 1/22 I was contacted by *** ****** saying my Ron Z**** account was 4 months past due and they were seeking payment. My **** card had expired and **** sent me a new card. I was shocked I was still paying for the membership as I hadn’t stepped foot in that gym since October 2018 , * ******* ***** ** ********* ** **** **** ***** ***** I have been in contact with *** ****** numerous times over the past few weeks trying to resolve this issue I’ve been told there’s nothing they can do. I’ve been in contact with Ali from Ron Z**** gym numerous times he claims I never cancelled and hangs up on me and won’t answer my phone calls. I’m filing this complaint because I believe I’m being ****** ********* ** and I’m out of pocket 1965.00 $. I’m hoping we can come to some sort of mutual resolution.