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ComplaintsforTower HVAC Solutions
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Complaint Details
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Initial Complaint
10/11/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Date of the transaction March 2019 The amount of money you paid for the transaction Tower HVAC Solutions Invoice# **** Installation of AC/HVAC including any required finishing to walls/ceilings $21,525.00 Paid by me when last of repairs to the ceilings and walls were completed March 28, 2019 What the business committed to provide for you Installation of three wall mounted AC units, an HVAC outside and any required finishing to walls (drywall, painting, repairs). What the nature of the dispute is 1. Three wall mounted LG HVAC units were installed in my home by Tower HVAC Solutions, Brad M*****, beginning in November 2018. The installation took an extended period of time because the employee tasked with the finishing work did such a poor job that ** *** *****. Work was finally completed at the end of March 2019, at which time I paid in full. The units have never worked properly for any length of time. There is a leak in the system which has never been repaired. 2. Brad billed me for the top off last time in 2021. Account/Order/Tracking Number 1. Tower HVAC Solutions Invoice# **** Installation of AC/HVAC $21,525.00 Paid by me March 28, 2019 2. Tower HVAC Solutions September 9, 2021 Invoice # 10386 Billing for $247.80 I have a written statement that is beyond the space provided. I have sent a message asking where I can email it. Thank you, ********* *****
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.