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          Trev Deeley Motorcycles Ltd has 1 locations, listed below.

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            Business ProfileTrev Deeley Motorcycles Ltd

            Motorcycle Dealers

            Contact Information

            1875 Boundary Rd

            Vancouver, BC V5M 3Y7

            Visit Website
            (604) 291-2453

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 106

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            1875 Boundary Rd, Vancouver, BC V5M 3Y7
            BBB File Opened:
            1/4/1976
            Years in Business:
            106
            Business Started:
            1/9/1917
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Business Management
            • Don A. James, Chairperson
            • Malcolm Hunter, President
            • Mike Chisholm, General Manager
            Contact Information

            Customer Contact

            • Mike Chisholm, General Manager
            Additional Contact Information

            Fax Numbers

            • (604) 294-3704
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            31/08/2022

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Resolved
            bought a new ****** on the phone made deal with 2 different salespeople and salesmanager we travel from Victoria to vancouver June 24, no salesmanager no saleman I phone he is in the building not answering, no dealer owner, first time in 65 yrs. buying new bikes. I sign read agreement of purchse 14 k a bit high new bikes are usually 7. 2022 ****** Heritage. finally my friend is riding out of parking lot an employee Jeff slips and said "290K not bad for a demo bike. Worse the bike is defective from abuse and damage caused by ****** **** ***** NOBODY who knows buys a demo bike. * *** ***** ******, "not a demo bike service tech breaking in" from a manager,I also paid $650 for pre-deliverey inspection,$395 for a document fee ** ****. Local dealers can't seem to find problem serious stuff I guess some time ago salesmanager from deely's was going to pick up bike up bike and fix it, All stories changed now the lying woman who did the docs claimed she told me it was a demo bike, they all walked me to thebike said it was ademo bike and iwas OK with that, ***** ** ******* ** ** ****** *********** * ** ** ***** **** * ** *** ***** ****. There is no email address to ****** Canada .I had a witness with me the entire time ** ****** **** ***** *******. when I told him what they did and are doing to me bike will not go to nuetral in heavy traffic I have to continually hold clutch in and out hand cramps have pull out of lineup.
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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Kyle B

            13/06/2024

            Do not support a business that doesn't support it's paying customers!Salesman ****** had me sit down at his desk so he could show me all the things that they did to the bike, "fully inspected and checked through" that was a bold faced lie!No brake lights, rusted corroded throttle cables, old rear brake pads on a new rotor, front brakes needed to be bled, 50% braking at best, oilpan leaking, shifter shaft seal leaking oil, clutch cable housing cracked and leaking oil, transmission was full of water turned oil to milkshake color and consistency, engine isolator bushings and stabilizer links worn out from the engine shaking so bad from the bent crankshaft, exhaust gasket leaking, incorrect belt tension too loose, signal lights were loose, mirrors were loose, fork seals leaking, big glob of silicone on the front brake stop switch so it functions.Brought all this to the salesmans attention and he stops talking to me. So I left a ****** review and he phones me within 2 hours to try and bribe me with a service kit (oil, filter and o-ring) if I remove the bad review. Tried calling the general manager directly to inform him that his salesman is lying to customers and selling bikes that are NOT ROADSAFE!... No answer, big surprise there. Do not shop at Trev Deeley!!!

            Trev Deeley Motorcycles Ltd Response

            14/06/2024

            We appreciate your ongoing communication regarding the issues you've encountered with your recent purchase from Trev Deeley. We've made multiple attempts to address and rectify the concerns you've raised, but it's important to acknowledge that resolving these issues has been challenging due to your distance from our location.While we understand that being out of town presents obstacles, we urge you to consider the limitations it imposes on our ability to assist you effectively. Despite these challenges, our team remains committed to finding a solution that meets your needs and ensures your satisfaction.If there are specific steps you'd like us to take or alternative arrangements you'd prefer, please let us know, and we'll do our best to accommodate your requests within reason.Thank you for your patience and cooperation as we navigate this situation together. We remain committed to addressing your concerns and providing the level of service you deserve as a valued customer of Trev **********************.

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