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Find a Location

Unison Audio Inc. has 1 locations, listed below.

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    Business ProfileforUnison Audio Inc.

    Music

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Vancouver, BC V6Z 3E5
    BBB File Opened:
    19/2/2020
    Business Incorporated:
    14/3/2017
    Type of Entity:
    Corporation
    Business Management
    • Mr. Sepehr Eshragh, Owner
    Contact Information

    Principal

    • Mr. Sepehr Eshragh, Owner

    Customer Contact

    • Mr. Sepehr Eshragh, Owner

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/04/2024

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    On My Credit Card, I was charged 35~38 dollars from Unison every month for the past 12 months, and I do not recall subscribing to something from them. So I contacted the *** to cancel collecting payment from them. but they've told me to manually contact the merchant to cancel the collecting payment. I looked into my account and didn't see any billing history, that's charging me every month. So I contacted the support, and they told me, I'm subscribed to their "**** *** ***** ***", which I had no idea of subscribing to, since I had no notification or email of notice of payment nor, any billing history that is charged monthly on my UNISON account on the billing info page. Nor that there is any subscription to it. I contacted the support to ask for a payment, they told me they would not refund me because it was overdue. When I replied, there must've been a system error, since my Unison profile, clearly did not show any subscription nor did I have any billing receipts. They can see, that my account is subscribed. And they never replied. the only recall that

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    David M

    1 star

    28/03/2024

    I could just copy and paste what ************** wrote below, but he was a little too kind in his phrasing. The Unison Audio website is just one massive case study in false and deceptive advertising; the "Fully Protected", "60 Day 100% Money Back Guarantee", "No Questions Asked, No Weirdness, No Hard Feelings" is not only 100% pure BS, it is only the beginning of their deceptive practices; unfortunately it would take up well beyond the two thousand character limit to describe everything. Not only did they reject my requests for refund, after the third product return they just preemptively said, in essence, "Okay, your done returning stuff now, you reached your limit." When I had the gall to point out their deceptiveness, they threatened legal action against me for "Fraudulently trying to get a refund." They didn't mention the terms of service until my third or fourth email and didn't give me the reference until I requested it, and at that time is when they bluffed/threatened to "meet me with legal action." I will also be filing a complaint with the ****************** ****** about their false/deceptive advertising practices. They have been the object of scorn and ridicule on countless forums and ******* Reviews of their products scamming ways.

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