Business ProfileforDestination Vancouver Mazda

Deal# ******* Stock# N28466A I financed a used car from Mazda Vancouver from August 2022 to August 2025 for $22,408. However, during the purchase, the financial manager deceived me into buying unnecessary protection coverage. After realizing this, I requested a withdrawal and had to revisit the dealership for a new contract, expending significant effort to resolve the issue.1. When attempting to sell the car I bought here, I discovered that the Carfax posted on their website was fake. Despite my screenshotting it for future reference, the salesman never presented the Carfax or included it in my purchase documents. Upon discussing this with the sales manager, he admitted they usually don't provide separate Carfax reports, but pledged to do so in the future due to this incident.The fake Carfax showed rear damage, which the salesman had agreed to fix, leading me to finalize the purchase. However, the recent genuine Carfax disclosed a previous front-end accident, contradicting the salesman's assurances. Despite knowing my preference for a car without front damage, the salesman deceived me and sold the car as if there were no such issues, while the sales manager dismissed my concerns to protect his team.2. I went to the bank to pay off my car loan, but the balance was higher than I thought. The bank couldn't explain it properly and asked me to seek an explanation from the dealer about why there was more money than expected. The borrowing cost was $1000 more than the stated 7.99%. They failed to accurately calculate it. Also, the car had front damage, not rear, so they should fully repair it. Additionally, the Carfax listed the car as made in 2017, but I purchased a 2015 model, leading me to believe I bought it cheaply. However, I ended up paying a high price with unreasonable interest charges. I demand compensation.