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          Paw Prints Dog Grooming Salon has 1 locations, listed below.

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            Business ProfilePaw Prints Dog Grooming Salon

            Pet Grooming

            Contact Information

            2635 W 4th Ave

            Vancouver, BC V6K 1P8

            Visit Website
            (604) 733-1144

            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            2635 W 4th Ave, Vancouver, BC V6K 1P8
            BBB File Opened:
            28/10/2015
            Years in Business:
            14
            Business Started:
            1/8/2010
            Type of Entity:
            Sole Proprietorship
            Business Management
            • Jenny Cutnam, Owner
            Contact Information

            Principal

            • Jenny Cutnam, Owner

            Customer Contact

            • Jenny Cutnam, Owner
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/08/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Date of 2 grooming appointments: July 26 and July 27 I sent my 2 dogs to this salon for a grooming appointment. The first dog was charged a dematting fee, and instead of dematting her, they decided to just simply shave off her entire front 2 legs. The second dog was completely umatted, as I actually spent almost 2 hours the night before removing any mats that he may have had (and I have witnesses to prove this). When I brought the dog in, I specifically told Jenn (the owner) NOT to shave him or cut his hair short. She specifically told me that they would "CALL ahead of time if they do anything like that." When I picked the dog up, his beard is chopped off; his fur and skirt is basically non-existent. Jenn even acknowledged on our call that they "cut it a lot shorter than they normally do."

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Judy G

            17/02/2024

            Absolutely perfect haircut and grooming. Im thrilled. And my dog came out happy.
            Read 1 More Customer Review

            Local BBB

            BBB serving Mainland British Columbia

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