Business ProfileforTribe Management Inc.

Complaint Details Regarding Tribe Management On April 23, 2024, I contacted Tribe Management to dispute a special levy charge. Despite my prompt action, it took more than a month and a half for community manager ***** to respond. Her June 3, 2024, response confirmed that I should pay $288.90.However, shortly after, I received a 21-Day Demand Notice stating an increased amount of $393.90, including a $100.00 plus GST demand letter fee. This sudden increase is unreasonable and illegal. The delay in communication and imposition of additional penalties without providing adequate time for payment are unacceptable. *****'s failure to ensure timely resolution has caused undue stress and financial strain.The tenant in question has been the first and only tenant since we signed the lease in February 2022. In February 2023, we simply submitted an updated Form K because the tenant's boyfriend moved out. I have always been willing to pay the special levies, but ********************* handling of this matter is unacceptable.If a property manager cannot respond within three business days, they are not suited for their position. In this modern age, having access to a mobile phone should ensure prompt communication, yet my messages have gone unanswered.I request that the demand letter fee be withdrawn and that I be allowed to pay the originally agreed amount of $288.90. Tribe Management has yet to resolve this issue satisfactorily.I seek the assistance of the BBB to address this complaint and ensure that Tribe Management handles such matters more professionally and fairly in the future.