Business ProfileforRaise the Roof Roofing and Repair Ltd.

Our roof skylight was leaking. We wanted to hire a roofing company diagnosing the problem and fixing it. We called two company, Westcoast roofing and Raise The Roof. We chose Raise the Roof because John(president of the company) said he warranties no leak at the same spot until the life span of the roof when he came to quote. He also agrees to write this down on the invoice on the day he do the job, Oct 5,2022. However, he changed mind when he prepared invoice. On the invoice he wrote down "***** ******* ****** ** *** *** ***** ** *** ** **** ** ********* ******** ******* ********* ******** ******* ******** ******* *** **** ******* ** ******** **** ** ******* ** **** ********* ** **** **** **** * ****** **** **** ** ****** ** ** ****** ** ******* *****". We want warranty no leaking at that spot not warranty the backpan. If leaking happens in a few month and turns out vent causes the leaking then Raise The Roof could argue they are not responsible for that. This is not the service we need. If John told me he doesn't warranty no leaking at that spot when we met the first time, we would not have chosen him. According his invoice, there is no warranty at all. The packpan is metal and is not likely to break. The invoice is $1575 and I have paid $525. Since John would not warranty no leaking at the same spot, I suggest pay him balance $1050 end of April 2023. If no leaking this winter then this means he diagnosed the right problem. we agree no warranty anymore. To our disappointed, John placed a builders lien on our property on Oct 27 for $1575.