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Find a Location

Aurora Aviation Academy has 1 locations, listed below.

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    Business ProfileforAurora Aviation Academy

    Aircraft School

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6200 Tronson Rd, Vernon, BC V1H 1N5
    BBB File Opened:
    7/6/2023
    Business Management
    • Handler
    Contact Information

    Principal

    • Handler

    Customer Contact

    • Handler
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    07/06/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I am a student at Aurora Aviation Academy at ****** and I would not recommend anyone to enroll at this institute. This review is not in reference to any of the instructors at the institute. It is for the management. I want to share my bad experience at this flight school.Since starting at Arora Aviation Academy (******), I have spent over $6000 and since starting my Flight Instructor Training at on February 9th 2023, I am no closer to completing my training. I am owed $2,304.38. I wanted my account closed and all money transferred as I did not wish to continue my training in Aurora Aviation Academy (******). For getting my money back from the school account I tried contacting different people at the school as it is difficult to get a hold of anyone, because no one answers my calls at the reception. In order to speak to somebody, I have to drive from ********** to the school to discuss any issues, a round trip of 1.5 hours each time I need to talk to someone, costing me a significant amount of time and money in gas. I have visited the school in hopes to talk with someone at least 4 times till now. On May 17th I was lucky to find ******* who wrote an email about my problem and asked for a refund as I did not wish to continue my course. I am extremely disappointed with the service I received. Especially from the lack of consideration and communication from the school as a whole. So, far you only the Chief Flight Instructor (*************************) is the only person at the school who has been polite enough to listen to the issues that I faced and continue to face.Aurora Aviation Academy uses a system called ************* in which students can manage their accounts. Along with this complaint, I have uploaded my account statement, showing the money owed and the money spent.

    Customer Reviews

    0 Customer Reviews

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