Business ProfileforKal Tire

On April 16th at 0930 I had an appointment for 4 brand new SA-07 Tires to be installed on my vehicle at the ************************************************** location the appointment was booked a week in advance to ensure that the tires which were coming from a different location were in stock. I chose to opt for a wheel alignment at the time which I requested as the current front tires had worn extremely badly on the inside (rear wheel drive car).Business was as usual and after 3 hours I returned back to my vehicle and was surprised to see that the vehicles tires had been changed but to what appeared to be used tires. The tires has hand written **** which appeared to have tread depth written on the tread and a large amount of mud and muck on them.I initially expressed my concern to the counter person ***** who was dismissive and had decided to make an opinion prior to seeing the vehicle stating "well it was driven from the back so it will be dirty" (concrete parking lot). To make matters worst they also claimed my alignment was not too far off spec and only 1 rear wheel had the slightest bit of camber.An unknown tire tech walked by as we all looked at the wheels and ***** requested information from him who immediately stated that the tires looked oddly dirty and was unaware why they hadn't been cleaned.Shortly after ***** requested another tech who quickly brushed the wheels and applied a heavy coat of tire shine.I received nothing but excuses but the tires didn't sit right with me. I took them over to another Kal Tire shop to get an opinion and they claimed that the tires most likely had 200km on them. I was flabbergasted considering at that time I had placed less then 20km on the tread.Another tire shop told me they speculate that these tires must have been removed from a previous customers car who was unhappy with the tire and used the 30 day policy to return them.I'm requesting compensation or a new set of tires to be placed onto my vehicle which is what I purchased.