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Find a Location

Integral Home Medical has 1 locations, listed below.

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    Business ProfileforIntegral Home Medical

    Medical Equipment

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Victoria, BC V9A 5N1
    BBB File Opened:
    23/1/2019
    Years in Business:
    9
    Business Started:
    1/1/2015
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Logan Green, Owner
    Contact Information

    Principal

    • Mr. Logan Green, Owner

    Customer Contact

    • Mr. Logan Green, Owner
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    16/05/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    On Mar 27, 2023 10:13 a.m., J.B. wrote: I am still awaiting my refunds. Pls look into the matter On Mar 10, 2023, at 1:48 PM, [email protected] wrote: Hello again this is M.L.. I'm actually to be honest quite unaware of even what you are referring to from the BBB. We have a few different locations. I will be in touch if you want to refund that's fine. Our accounting office is based in Vancouver so I will have to talk to them and see what they can do for you I'm pretty sure they specifically issue cheques. But I will request an e-transfer. But just so you know we sell stairlifts on consignment with consignment parties once you pay a deposit the consignment party is paid out that's why it could be difficult to get a refund sometimes as the money has already exchanged hands. But I will work my magic and get you your money back sorry for your troubles. On Mar 10, 2023 1:25 p.m., J.B. wrote: It is just that I have read a very recent complaint on the Better Business Bureau on your company. It was not very appealing as I said that I hadn’t heard from you for several months for a fix to their broken chair. It was also stated that they have been told it was two years old and the company that produces them said it is closer to seven years old. I would think that a nine step length is not an unusual length. And don’t feel that if I should be charge for any such work! I want to very much for this to work but I feel a little uncertain at this point. On Mar 29, 2023, at 11:12 AM, [email protected] wrote: Good morning. As far as I'm aware was the cheque issued and mailed out. Please confirm your address I will check with accounting. On Mar 27, 2023 10:13 a.m., J.B. wrote: I am still awaiting my refunds. Pls look into the matter The above emails show what has transpired between the company and myself…..Still no reply or refunds!

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nicole D

    1 star

    10/05/2024

    This man Logan Green needs to be stopped. He is a crook. Do not do business with him if you value your money. He is quick to take your money then stops communicating and blocks you. He advertises on Market Place. I have never worked with such a crook in my life. I wish I could rate less than one this is an awful man he only makes money by stealing it. 

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