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Find a Location

Great Canadian Oil Change has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Great Canadian Oil Change

      872 Langford Pwy Victoria, BC V9B 2P3

      BBB Accredited Business
    • Great Canadian Oil Change

      2353 Douglas St Victoria, BC V8T 4L6

      BBB Accredited Business
    • Great Canadian Oil Change

      2752 Beverly St Duncan, BC V9L 6Y9

      BBB Accredited Business
    • Great Canadian Oil Change

      705 Treanor Ave Victoria, BC V9B 3R3

      BBB Accredited Business

    Business ProfileforGreat Canadian Oil Change

    Oil Change
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:

    Location hours: Langford Pkwy Victoria Mon-Fri; 8-6pm; Sat 8-5; Sun 9-4

                            Treanor Ave Victoria Mon-Fri; 9-5:30; Sat 9-5; Sun 9-4

                            Douglas St Victoria Mon-Fri 8-5:30; Sat8-5; Sun 9-4

                            Duncan Mon-Fri 8-5:30; Sat 8-5; Sun 9-4

                            

    See all additional business information

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 21/7/2021

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Great Canadian Oil Change has convenient drive-thru facilities to have you in and out within approximately 10 minutes for your oil change. Vehicle maintenance services? include changing air filters? and cabin filter?s, radiator flush and coolant replacement services?, automatic transmission flush and total fluid replacement?, fuel filter?, belts?, batteries?, complete drive line fluid services, power steering flush, and Supercharger oil change.

    Products & Services

    Great Canadian Oil Change offers the following services:
    Oil Change
    Air Filter Change
    Cabin Filter Change
    Radiator Flush and Coolant Replacement
    Automatic Transmission Flush and Total Fluid Replacement
    Fuel Filter Change
    Belts Change
    Batteries Change
    Complete Drive Line Fluid Services including a full selection of conventional and Synthetic fluid options for differentials, transfer cases manual transmissions and manual trans-axles.
    Power Steering Flush
    Supercharger Oil Change
    Windshield Wipers Change

    Business Details

    This is a multi-location business.

    Find a Location

    Great Canadian Oil Change has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Great Canadian Oil Change

        872 Langford Pwy Victoria, BC V9B 2P3

        BBB Accredited Business
      • Great Canadian Oil Change

        2353 Douglas St Victoria, BC V8T 4L6

        BBB Accredited Business
      • Great Canadian Oil Change

        2752 Beverly St Duncan, BC V9L 6Y9

        BBB Accredited Business
      • Great Canadian Oil Change

        705 Treanor Ave Victoria, BC V9B 3R3

        BBB Accredited Business
      Location of This Business
      872 Langford Pwy, Victoria, BC V9B 2P3
      BBB File Opened:
      8/5/2009
      Years in Business:
      14
      Business Started:
      20/7/2010
      Business Started Locally:
      1/1/2005
      Business Incorporated:
      1/8/2015
      Accredited Since:
      21/7/2021
      Licensing Information:
      • This company has Worksafe clearance as well as $5mil 3rd party liability insurance with Westland Insurance.
      Type of Entity:
      Corporation
      Business Management
      • Tim Ball, President
      • Lorne Neff, Vice President
      Contact Information

      Principal

      • Tim Ball, President

      Customer Contact

      • Tim Ball, President
      • Lorne Neff, Vice President
      • Stacey Egglestone, Office Administrator
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/08/2023

      Complaint Type:
      Customer Service Issues
      Status:
      Resolved
      On June 17, 2023 I went to this company for an oil change. I was asked for my email. I asked clearly what the purposes of collecting that would be and said I absolutely don’t want sales or offer emails as it’s my primary email address. I was told explicitly it was for vehicle recalls ONLY. Under those terms and conditions only, I provided my email address. A short time later I received the first sales offer completely contrary to the specific purpose I provided my email address. I saw an unsubscribe function at the bottom of the email. I went through those steps thinking that would at least stop the spam type emails. Several days later I received another “sales” email. I replied directly to it stating the issue and demanding my email address be fully and completely removed from their database. I was told to use their “unsubscribe” function - which I had already done but failed. They missed the more important point - that their ********* business practice of advising the email was being collected for the sole purpose of RECALL notification was ******* **** **** * *** to harvest contact information and spam customers with ***** sales ads. I have had several more emails from the location and a few additional FULLY UNSATISFACTORY replies from the manager *** ******* ******** ** ** ********** ***** ** ***** **** ** *** ****** ** ******* ***** **** *** * ******* * *** *** **********   I want my email DELETED beyond doubt (not archived or rendered inactive) from their entire database with assurance from the head of their IM/IT DIGITAL SERVICES DEPARTMENT THIS HAS BEEN ACTIONED. I hope you can help me ** ********* ******** ********* ****** *** ** ********* ********** ***** *** ***
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Joanna P

      5 stars

      11/02/2024

      This place is amazing! Above and beyond excellent customer service with EVERY visit. All staff are very knowledgeable, friendly, experienced and capable. They do great work and every one of the employees are always friendly and give service with a smile and genuine enthusiasm. I have been taking my vehicles there for years and always experience exceptional service and it's always a great experience. I get my regular servicing only done there. Also, every time I am going to go out of town or Up Island on a road trip, I always go in to have them check my fluids, oil, tire pressure, air, signals etc... and even if there needs to be a little oil or washer or fluids top up, they have done it complementary. I have recommended and had friends and family switch to Great Canadian Oil Change in Langford, and they have ranted and raved the same satisfaction as my exceptional experiences. Thanks, you guys and keep up the amazing work and service. You are the best in town!

      Great Canadian Oil Change Response

      14/02/2024

      Joanna - our company truly appreciates the great BBB review and recommendation provided regarding our Langford Branch; we will be sure to convey to the Management and team there of how impressed you were with the superior customer service you received during your most recent visit there. We look forward to servicing your vehicle again in the future when needed - until such time Joanna - safe travels.

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