ComplaintsforDiscount Furniture Winnipeg
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Complaint Details
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Initial Complaint
13/10/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I bought a Maytag 30inch Range induction stove on April 10th 2021, I paid $500.00 plus taxes and I was told by the sales person that this was an open box, something that a customer returned, but he didn't know why. I asked him about the warranty of the product and he told me that the product has 1 year warranty from the manufacture, and he added that I can also buy extended warranty but I didn't. Late September I had an issue with the stove, it was not reading the temperature correctly, and baking was very difficult as nothing was getting cooked properly. I called Maytag and I provided them with the model and series number and I was told that they stopped manufacturing that line back in 2014, that my particular stove was manufactured back in 2012, and obviously out of warranty. I called the company and the same sales person told me that they don't sell use appliances, that he doesn't know what else to say to me, and he added: you should had bought the extended warranty" *************Business response
08/12/2021
No response from the company.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.