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Find a Location

Average Joe's Roofing has 1 locations, listed below.

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    Business ProfileforAverage Joe's Roofing

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 13/11/2017

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    * New Roofs * Re-roofs
    * Shingles & Flat Roofs
    * Service & Maintenance
    * 5" Eaves, Soffit & Fascia
    * Snow Removal - Rooftop, Sidewalks, Driveways, Patios

    Business Details

    Location of This Business
    PO Box 62078 Transcona, Winnipeg, MB R2C 5G2
    BBB File Opened:
    6/10/2017
    Years in Business:
    9
    Business Started:
    1/5/2015
    Accredited Since:
    13/11/2017
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    1
    Business Management
    • Mr. Joe Passante, Owner
    Contact Information

    Principal

    • Mr. Joe Passante, Owner

    Customer Contact

    • Mr. Joe Passante, Owner

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/12/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    ** ********* ******* Roofing job was 'completed' over a year ago. This spring it was discovered that they had failed to complete the job as they did not cap the peaks and was confirmed by the roofer via text in March 2022. Roofer advised that they would call in the summer and get it fixed. No correspondence was received - I followed up on July 21. He responded on the 28th indicating they were too busy and would touch base with me in a couple of weeks No correspondence was received - I followed up on; Aug 20 - no response. I followed up on Sept 12 - no response I followed up on October 5 via phone call - he had set a date to fix it between Oct 18th and 20th Oct 19th I sent a reminder telling him where the extra shingles were - no response AND no one showed up Oct 21 - I followed up asking what happened - he indicated they were busy but would be out on Monday No one showed up - no follow up correspondence from the company Oct 26 I followed up - no response Oct 26 I followed up - no response Oct 27 I followed up - advised he would be over on the weekend No one showed up - no follow up correspondence from the company Nov 2 I followed up - no response Nov 4 I follow up - he had forgotten, said he would be on Sunday - no one showed up I called him, set up a plan for Thursday - cancelled due to inclement weather - he said he would be out on the weekend, or Monday No one showed up - no follow up correspondence from the company Nov 24 he sent a message saying it would be done on this weekend No one showed up - no follow up correspondence from the company Dec 7th – tried calling – no answer – I have left a message but suspect that this wont be resolved without your assistance. 6 missed appointments to date, only twice did the company put in any effort to communicate - but most importantly without the ridge caps there is SUBSTANTIAL risk that shingles will blow off, and / or moisture will get in!
    Read More

    Customer Reviews

    11 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mike R

    5 stars

    17/04/2024

    High quality work! Great crew to have at our family home replacing our roof! Would give 10 star rating if I could! Excellent job! Thank you

    Local BBB

    BBB Central Canada

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