Customer ReviewsforProvTel

Excellent knowledge, advice and reliable service. Happy to be longtime customers of Provtel!

Exceptional IT Services and Unparalleled Customer Support I have had the pleasure of engaging with Provtel, Russ, Larissa, and Surinder for our organization's comprehensive IT needs, and I must say, their service is nothing short of exceptional. Their team has consistently demonstrated a deep commitment to not only meeting but exceeding our expectations in every aspect of IT management. One of the standout qualities of Provtel and their team is their expertise in cyber compliance. In an era where digital security is paramount, they have been instrumental in securing our large accounts, ensuring that our operations adhere to the latest cybersecurity standards. Their proactive approach in this area has given us a significant edge, reinforcing our trust in their capabilities. Moreover, the attention to detail in maintaining our internal IT infrastructure has been remarkable. They ensure that our systems run smoothly and efficiently, effectively eliminating downtime and while enhancing our overall productivity. Their ability to swiftly identify and resolve any issues, coupled with their preventative maintenance strategies, has been a game-changer for us. What truly sets Provtel apart is their outstanding customer service. Each interaction with their team is a testament to their professionalism, expertise, and dedication to customer satisfaction. They are not just a service provider but a trusted partner who understands the nuances of our business and tailors their services accordingly. We are very happy to have partnered with Provtel.

I am delighted to provide a glowing testimonial for Russell and ProvTel. Russell played a pivotal role in tailoring solutions for our complex telephone business needs. His exceptional ability to navigate through all our moving parts and challenges truly made a significant difference. Russell’s expertise, dedication, and innovative approach were instrumental in creating a seamless and efficient communication system for our business. * ****** ********* Russell and ProvTel for their outstanding service and commitment to client satisfaction. Thank you from the Management Team at ******** ********* *** ********

Smooth Implementation Just completed implementation of digital phone system and organizational connectivity project with Provincial Tel. Came in under budget and ahead of schedule. Implementation was smooth and painless. Several minor hiccups that were quickly and effectively solved. Working with Russell and Surinder and the team has been a pleasure. I ********** ********* **** *** look forward to our ongoing relationship.

Provincial Tel helped *** out in a pinch and we are so grateful for their support. When we were faced with needing to find a temporary space, securing internet became the next challenge. With the support of our landlord through *** ********** we were connected with Provincial Tel who ensured that we would have secure internet for when our program started up again. Their team has followed up and checked in to make sure our needs are continuing to be met.

I have been a customer of Provtel for years. They have been the phone provider for Infinity Planning from Day 1. Surinder and Russ have always been very responsive to any issues that arise and the Customer Service experience has been exceptional. Their pricing is excellent, the advice straight forward and they are a pleasure to work with all these years. * ********* ******* *** *** *****

Russell is very throughout when explaining the process, the service has been excellent easy to transfer calls and have multiple lines. Exception service and VERY fair rates.

We have been working with Provincial Tel for the past 2 years and our experience has been very positive. As we grow, Provincial Tel has been very accommodating with any changes that we have requested. We have also referred their name to other companies.

Russ and Surinder are awesome at finding solutions with our IT and phone needs. Their customer service is amazing! If we need something they reply within minutes. We also saved a pile of money not having to use ***. * ***** ********** ********* ********** *****