Business ProfileforCarvista Inc.

I purchased an RV near the end of winter. And kept it stored with the store until spring when they could go through it and make sure it was good to go. Upon pick up I noticed there was some water damage to the front wall and the matress. My gut reaction was I owned it for a couple months and did not have it at my house so it’s my own fault for not waiting until spring to ensure there were no issues. My second was maybe that damage was there and I simply did not notice. In any case I received a brand new and better quality matress from the shop. I had understood that the roof had been recalked when the bathroom vent was repaired, So had no worry. After torrential rains I notice the wall paper buckling more. Shop offered to come out and see the camper where it was. I got busy and was barely out. I did do a quick patch in the mean time. More torrential rains and I returned to a water stained matress and even more ruined wall paper from the water buckling it. Called the shop to discuss some potential remedies as my young one and I are extremely sensitive to mold. Shop recommend I bring the RV in for the tech to go through it this week. Despite being a pain ** *** **** when I’m trying to just find stress free summer the shop and spending time and money on fuel to bring the RV back to Winnipeg. The shop has been very respondent to my issues with the camper and hopefully everything is remedied as I have a permanent seasonal site and don’t want to move it again. As always problems with used rvs are to be expected. I did make a recommendation that they offer a resealing add on to roofs if customers want it. They do accept any issues have texted them with and help through After service care has been fantastic. buy warranties and meet half way to solve issues. Team work I guess! Happy camping.

Thanks for the kind words Season. We will do our best to make everyone a happy camper!