Business ProfileforMcNaught Cadillac Buick GMC

I would rate 0 stars if I could. I was talking to an agent, Mike********* about a truck. He said it was not ready yet but would be ready later Friday. Later Friday he says that it won't be ready until Monday but that I would get to be the first person to see it when it's ready. We also discussed financing a couple times that day and it was confirmed that it I could be financed. Over the weekend I received an email from the manager, Claude ********. During that brief email exchange it was mentioned that I would be the first to get to see the truck when it was ready. I contact Mike Monday morning and he says the truck still isn't ready but hopefully by the end of the day and that will let me know right after lunch. Lunch comes and goes, nothing from Mike. Closer to 5pm Mike texts me some pics of the truck saying that it is now ready for me. I reply back right away then he replies "sorry, sold." I say that I was told I'd get first dibs on the truck and he says someone was there at 3pm. If someone came there and wanted to see the truck they could have easily said that I already had an appointment for it. They could also have easily told me to come sooner. They definitely should not have told me I had first dibs when they weren't going to honor that. They don't care about their clients. ************************************************* When I said that I was told I had first dibs he replied that he has 5 other people mad at him. *************************************************************** *** Also, why tell me it's ready for me if it had been sold nearly 2 hours earlier. I had already told my boss that I needed to take time off work Monday afternoon to go get this truck, time now wasted. I tried to contact the manager but he would not take my call. I left a message and he did not call me back.

Do NOT go to this dealership. ************************************************ ********************************** *************************************************************** *************************************************************** *************************************************************** ***********