Business ProfileforTache Vacuum Centre Inc.

On July 20/23 Tache vacuum installed a new central vac to replace a broken one. Over the phone the owner indicated he would give me a 'vac kit' at $*** off as I was looking for a new power head. The price of the kit and what i was invoice for was $******. The owner dropped it off at my home when I was not there. I paid with my credit card for the central vac unit over the phone with my credit card on July 20/23 for a sum of *******. There was an invoice on the vac kit box stating the payment could be delayed for 45 days. The is no refund information on the invoice and there no refund instruction on the central vac unit receipt. I went into the store today to return the vac kit as we feel we can not afford it. We have parts from our previous vac and all we needed was a power head not an entire kit. The owner was very angry with me and said I could not return it. I argued that his return policy has never been provided to me and I am in my 45 days on the invoice. The owner opened the unopened box in front of me and pulled almost everything out until I stopped him with a final part. I was just going to leave it there but he said he would still charge me. He packaged up the box and sent me out the door. I figured I would just come back tomorrow with my husband to dispute this. I received a text from the owner, Jack, with a picture of a POS receipt for the purchase of the kit. He used my previous credit card information and manually entered it. He said he entered the charge early as his year end is August 31, 2023. I never consented to them retaining my credit card information or for the charge today. * **** ********** ******* ** *** ** ******** * **** * **** **** ******* *** ** ****** **** *********** ******* ** ***** ****** *** *********** * ******* ******* ********** *** ** ***** ***** ****** ******** ** ***************** ****** *****(The original receipt has "45 days" but did not show up on the scan,i have it)