Business ProfileforSignature Landscape Ltd.

On May 10, 2021, we contacted *** *******, VP and General Manager at Signature Landscape Ltd. in Moncton, N.B.to install a barrier around the bottom of our deck and sunroom to prevent animals from going underneath. Mr. ******* confirmed that his company could do the work at a cost of $2,632.85. In the end, we consider the work done by Signature Landscape Ltd. to be redundant and unnecessary. They simply replaced the perfectly good wood around the base of the deck and sunroom with basically the same thing. This does not address the reason we paid for this service (i.e. fix the problem of animals going under the deck and sunroom). With the colder weather of the last few weeks, animals are easily able to dig holes under the deck to take refuge. Mr. ******* has indicated the following in an email dated on November 16, 2021: ''it was never mentioned that you required something to prevent animals from “digging" underneath your deck''. I should also mention that Mr. ******* agreed to do the work based on a email. He did not take the time to properly assess the problem and did not come over and physically look at the issue. In addition, Mr. ******* indicated in his lastest email that rodents digging tunnels is out of their expertise and would likely require PCO services. For this reason, a billing adjustment appears to be the best option. Please see uploaded documents. Thank you.