ComplaintsforServiceMaster Lawn Care
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Complaint Details
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Initial Complaint
02/06/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Prepaid for lawn are with Servicemaster to receive ten per cent discount. My cheque was cashed in Jan. 2023. $373.08. Servicemaster sold the business to Nutrilawn and told me they would be doing my lawncare. Nutrilawn very slow to respond, so I asked for a refund. Servicemaster never offered to refund my money.Customer response
05/06/2023
Last week I completed a complaint form directed at Servicemaster Lawn Care. I spoke\ with ***** about my complaint. I had prepaid for a service and my contract was sold to another business. Later on that day after speaking with you, I received a call from Nutrilawn (the new company replacing Servicemaster) advising me that a refund cheque was being mailed to me.
I want to thank you for your assistance and I would ask that you keep my complaint until I receive my refund. When I do, I will notify you that I have. Again thank You
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.