Business ProfileforAnthony Insurance
At-a-glance
Business Details
- Location of This Business
- 10 Factory Lane, Saint John's, NL A1C 6H5
- BBB File Opened:
- 1/2/1967
- Years in Business:
- 71
- Business Started:
- 1/1/1953
- Business Incorporated:
- 27/1/1981
- Type of Entity:
- Corporation
- Business Management
- Vicki Lisitsas
- Contact Information
Principal
- Vicki Lisitsas
Customer Contact
- Vicki Lisitsas
- Additional Contact Information
Email Addresses
- Primary
- Sales
Customer Complaints
0 Customer Complaints
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3 Customer Reviews
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Most Recent Customer Review
Jenelle G
10/04/2024
Anthony Insurance Response
12/04/2024
The customer’s claim was the result of a series of severe weather events. The area where the insured resides received 72.2 cm of snow between March 7, 2024, and March 9, 2024. Then, the area was hit with a rainstorm on March 11, 2024, and March 12, 2024, and the area received 31.6 mm of rain. There was widespread flooding.
As a result of the rainstorm, the customers basement sustained water damage. Because of the heavy rain and fast melting snow, ground water entered causing water damage in the basement. The water that entered was clear indicating it was not entering because of a back up from a sewer, septic system or drain. There was no evidence of a sewer back up, as per the definition in the policy, having occurred.
It was confirmed that because of the rapid snowmelt and of the rainfall, the ground became saturated with water. The cut-out area in their basement floor allowed for ground water to seep into the home as it is open to the ground.
The policy excludes losses caused by ground water. The customer expressed that they believed this loss to have been caused by a sewer back up, however, the policy also specifies that if a loss is caused by concurrent causes, for example a sewer backup and ground water, the loss will be excluded.
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