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Complaint Details
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Initial Complaint
26/09/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I purchased a certified used car from Honda, The car has had a wobble/shimmy after the purchase. the car was put back into Honda to inspect which cost myself 100 and taxes to see what the issue is: The issue was and the service department has stated that all 4 tires are bad and and needs to be replaced to resolve the wobble/shimmy. The manager stated that this do not go against any certification from MRD to be inspected and refused to replace the tires. I also asked to just take a discount but was denied.Business response
18/10/2023
This matter has been discussed with Mr. ******* and resolved to his satsifaction.Customer response
19/10/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID 20659925, and find that this resolution is satisfactory to me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.